Privacy Policy

Last Updated: February 15, 2026

At Smart Medicine Shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our pharmacy management system.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, phone number, business name, and contact details
• Business Information: Pharmacy license details, business registration information, and operational data
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
• Usage Data: Information about how you use our service, including login times, feature usage, and system interactions

1.2 Automatically Collected Information

We automatically collect certain information when you use our service:

• Device information (IP address, browser type, operating system)
• Log data (access times, pages viewed, actions taken)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and manage your account
• To send you important updates, notifications, and administrative messages
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms of service
• To analyze usage patterns and improve user experience

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform (payment processors, hosting services, analytics providers)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
• With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (SSL/TLS) and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data storage and backup procedures
• Employee training on data protection and privacy

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Cookies: Manage cookie preferences through your browser settings

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze how you use our service
• Provide personalized content and advertisements
• Improve security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our service.

8. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

Your continued use of our service after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@smartmedicineshop.com
• Address: [Your Business Address]

Note: This Privacy Policy is effective as of the date listed above and applies to all users of Smart Medicine Shop services.